Ofgem introduced new rules to give smaller companies greater protection when purchasing their energy supplies.
Since 18 January 2010 these rules apply to those enterprises that can be categorised as a micro-business, which can be defined by the following criteria:
- consumes less than 200,000 kWh of gas a year, or
- consumes less than 55,000 kWh of electricity a year, or
- has fewer than ten employees (or their full-time equivalent) and an annual turnover or annual balance sheet total not exceeding €2m.
It should be noted that a business only has to meet one of these criteria to qualify as a micro-business customer. If you are a micro businesses, you should then enjoy additional protection when being sold energy and gas, with energy suppliers having to follow set guidelines when dealing with you.